BAT Residential, LLC d/b/a Best American Trampolines (“BAT”) is committed to providing you with superior customer service, which includes the highest protection of your privacy.

The name “BAT”, when used in this Privacy Policy, refers to all organizations under common control with BAT Residential, LLC.

The following Privacy Policy document outlines the types of personal information that is received and collected by this website and how it is used.

Your Information

We collect your personal information mainly to supply you with the products and services you order from us. We may also collect your personal information for the purposes of:

  • verifying your identity;
  • administering and managing products and services (for example, charging and billing);
  • responding to any queries or feedback you may have;
  • preventing and detecting any misuse of, or fraudulent activities involving our website, including, but not limited to, any violation of our Terms and Conditions; and
  • researching and developing our products and services.

Secure Information

BAT uses current security techniques and processes (including Secure Sockets Layer (“SSL“) technology) to protect your personal information from misuse, loss, unauthorized access, modification or disclosure. All security measures employed by BAT meet current industry standards. To view our SSL Certificate, click the green bar in your address bar when using our website.


We may disclose personal information about you (for the purposes set out above) to the following (“Contacts“):

  • our distribution partners, contractors, joint venture partners, etc.;
  • our suppliers who need to access this information to provide us with specific services that enable us to supply you with the products and services you have ordered;
  • payment systems operators (for example, merchants receiving credit card payments and rewards program managers);
  • payment systems operators (for example, merchants receiving credit card payments and rewards program managers);
  • government and regulatory authorities and other organizations, as required or authorized by law

Information Collected from Children

No part of this website is directed to children under the age of 18. We do not knowingly collect, maintain, use or disclose personally identifiable information or non-personally-identifiable information from any child under the age of 18. If you are under 18 years of age, then please do not use or access this website at any time or in any manner. If BAT learns that personally identifiable information of persons under 18 years of age has been collected on the BAT Site without verified parental consent, then BAT will take reasonable steps to delete this information.

Use of Cookies

Cookies are used by web browser software which enables computer web servers to identify the computer being utilized to access a web site. Information such as pages viewed, time spent on a page, the dates and time of the visit, may be aggregated. However none of this aggregated information is identified with any individual.


BAT may provide links to third party sites. Please be aware that BAT is not responsible for the privacy practices of any third party sites and encourage you to review the privacy practices of any third party sites before providing any personal information.

Special Note to International Users

The BAT website is intended for and directed to Users in the United States. If you are a user accessing this website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of this website, which is governed by U.S. law, this Privacy Policy, and our Terms and Conditions, you are transferring your personal information to the United States and you consent to that transfer.

In the Event of Merger, Sale, or Bankruptcy

In the event that BAT is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.

Your Rights

You have the right to access and make changes to your personal information at any time. To request access to your personal information, call 866-609-3272 or email

We may use your personal information to offer you products and services that we believe may interest you, but we will not do so if you tell us not to. If you only want to receive communications from us that are account-related or legally required, you can “opt out” of all other types of communications. To opt out, contact a BAT customer service representative on 866-609-3272 and we will see to your request as soon as practicably possible.

What if you do not wish to provide us with your personal information?

If you do not provide all the personal information we request, we may be unable to supply the products or services you have requested, or restricted in the way we supply these products or services to you.

How to contact us

Tel: 866-609-3272
Hours: 9:00 AM CST – 5:00 PM CST
BAT Residential, LLC
301 Leora Lane
Suite 250
Lewisville, Texas 75056

Changes and Updates to Privacy Policy

This Privacy Policy may be revised periodically and this will be reflected by the “Effective Date” below. Please revisit this page to stay aware of any changes. In general, we only use your personal information in the manner described in the Privacy Policy in effect when we received the personal information you provided. Your continued use of this website constitutes your agreement to this Privacy Policy and any future revisions.

For revisions to this Privacy Policy that may be materially less restrictive on our use or disclosure of the personal information you have already provided to us, we will attempt to obtain your consent before implementing such revisions with respect to such information.

Effective Date

This Privacy Policy was last modified July 22nd, 2014.